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James Larson

Clients not backing up after Windows 10 v2004 Update

Hello all,

I finally decided to upgrade my client machines from Windows 10 Pro v1909 to v2004, which apparently I shouldn't have done just yet.  After the update, none of the clients are backing up to Windows Server 2016 Standard.  I'm using the Essentials Experience Role to automate the backups.  The Essentials Dashboard on the server reports the computers offline ever since I did the update, so that can't be backed up.  However, the client machines' Windows Server Essentials icon is running in the task trays, I can sign in to the Dashboard, and access the server folders.

Has anybody else come across this?  Can you help me please Mariette?

Thanks,
James


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Last Activity 11/28/2020 14:31

1 Answer(s)

  • Joe Mills
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    James Larson

    Hi Joe,

    Thanks!  I will give that a try.

    James

    Joe Mills

    James, while I do NOT run my clients joined to the server domain; it just dawned on me that IF you have been running your clients joined to the server domain you will want to temporarily install the "SkipDomainJoin" key to each client registry to prevent the possibility that the server may want to setup a second user profile on the client machines.  Right after reinstall of the Connector you should remove the key, reboot and then the client machines should join the server domain properly.


    replied 11/25/2020 18:27
    Joe Mills

    Hi James, how did it go?


    replied 11/28/2020 14:31

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    replied 11/25/2020 14:51
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