Ask a question

User

In place upgrade to 2016 Essentials and RWA issue - Requested value 'Broadband' was not found

Hi,

I performed in-place upgrade as per the tutorial here, but had several issues getting RWA to work and also problems with Office365 integration. The Office365 issues were caused by duplicate registry keys resulting in ASP.Net mismatched assembly library issues, which I resolved by deleting the offending values.

Still left with the issue below, which causes the RDP file not to be downloaded and therefore unable to remote desktop. I discovered that this was only with certain users and others work perfectly, even from the same PC and browser. So the issue must be caused by some user specific condition. Note that this occurs with a full admi user, so unlikely to be permission related.

Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 8/17/2018 10:05:36 PM 
Event time (UTC): 8/17/2018 12:05:36 PM 
Event ID: 849f17059ade481397593f402b82bd71 
Event sequence: 49 
Event occurrence: 1 
Event detail code: 0 
 
Application information: 
    Application domain: /LM/W3SVC/1/ROOT/Remote-1-131789783299514690 
    Trust level: Full 
    Application Virtual Path: /Remote 
    Application Path: C:\Program Files\Windows Server\Bin\WebApps\RemoteAccess\ 
    Machine name: XXXXXX
 
Process information: 
    Process ID: 4468 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\NETWORK SERVICE 
 
Exception information: 
    Exception type: ArgumentException 
    Exception message: Requested value 'Broadband' was not found.
   at System.Enum.EnumResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument)
   at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)
   at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)
   at Microsoft.WindowsServerSolutions.Web.RDP.RemoteDesktopSettings.GetPersonalizeSettings(RemoteDesktopClientSetting defaultSettings)
   at Microsoft.WindowsServerSolutions.Web.RDP.RemoteDesktopProcessor.GetRdpFileContent(String hostname, IList`1 computers)
   at Microsoft.WindowsServerSolutions.Web.RDP.ProcessAjaxRequest.DownloadRDPFile(HttpContext context)
   at Microsoft.WindowsServerSolutions.Web.RDP.ProcessAjaxRequest.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


asked08/17/2018 12:22
88 views
Add Comment
User

I did rerun the Access Anywhere wizard, but it did not help. RWA is actually working, just not for all users.

Mariette Knap

One of the possible solutions could be is rerunning the Access Anywhere wizard. First, run it to disable RDP and then rerun it and enable it again.

Mariette Knap

Hello,

In that same tutorial, we tell you that there is a better way and that is a migration. Unfortunately, I cannot find a solution to your problem, maybe somebody else has a fix.

Last Activity 08/18/2018 08:27

No answers found

Add an Answer