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Server Essentials Management service crashing

Hi,

I have tried several things such as sfc /scannow as well as wbadmin delete catalog, and replaced the devicesinfo.xml with its backup.

I've been looking at this thread-

https://social.technet.microsoft.com/Forums/en-US/ff1f03a4-59d0-48bf-b116-53429b706a66/unable-to-start-windows-server-essentials-management-service-wsemgmtsvc

The system event is-

The Windows Server Essentials Management Service service terminated unexpectedly.  It has done this 3 time(s).

The service will start, then stop a moment later.  I get two application error events

Application: SharedServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Xml.XmlException
   at System.Xml.XmlExceptionHelper.ThrowXmlException(System.Xml.XmlDictionaryReader, System.String, System.String, System.String, System.String)
   at System.Xml.XmlUTF8TextReader.Read()
   at System.Xml.XmlBaseReader.IsStartElement()
   at System.Xml.XmlBaseReader.IsStartElement(System.Xml.XmlDictionaryString, System.Xml.XmlDictionaryString)
   at System.Runtime.Serialization.XmlObjectSerializer.IsRootElement(System.Runtime.Serialization.XmlReaderDelegator, System.Runtime.Serialization.DataContract, System.Xml.XmlDictionaryString, System.Xml.XmlDictionaryString)
   at System.Runtime.Serialization.DataContractSerializer.InternalIsStartObject(System.Runtime.Serialization.XmlReaderDelegator)
   at System.Runtime.Serialization.DataContractSerializer.InternalReadObject(System.Runtime.Serialization.XmlReaderDelegator, Boolean, System.Runtime.Serialization.DataContractResolver)
   at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(System.Runtime.Serialization.XmlReaderDelegator, Boolean, System.Runtime.Serialization.DataContractResolver)

 
Exception Info: System.Runtime.Serialization.SerializationException
   at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(System.Runtime.Serialization.XmlReaderDelegator, Boolean, System.Runtime.Serialization.DataContractResolver)
   at Microsoft.WindowsServerSolutions.Settings.DataContractObjectSerializer`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Deserialize(Byte[])
   at Microsoft.WindowsServerSolutions.Settings.ProviderCollectionBackend`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetValue(System.String)
   at Microsoft.WindowsServerSolutions.HealthReport.ReportEmail.AlertEmailProviderSettingsStore.GetLastReportGenTime()
   at Microsoft.WindowsServerSolutions.HealthReport.ReportEmail.AutoReportEngine.InitializeBackGroundEmail(Boolean)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
 

AND-
 
Faulting application name: SharedServiceHost.exe, version: 10.0.14393.0, time stamp: 0x57898f9e
Faulting module name: KERNELBASE.dll, version: 10.0.14393.2430, time stamp: 0x5b691a19
Exception code: 0xe0434352
Fault offset: 0x0000000000033c58
Faulting process id: 0x4f20
Faulting application start time: 0x01d43b0148733d41
Faulting application path: C:\Windows\System32\Essentials\SharedServiceHost.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: ffacc99b-2ca8-468d-ae66-e1102600389c
Faulting package full name:
Faulting package-relative application ID:

 


asked08/23/2018 17:14
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Zack Doty

Good day,

I am having the exact same issue as you described and have tried everything that you also described. Were you ever able to get this fixed?

Noticed nobody ever responded to you.

Thanks,
Zack 

Last Activity 05/05/2022 18:00

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