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Bill Swan

User Desktop Icons missing

Hi All

Have a client that 2 users desktop icons were missing when logged in. PC runs 24 / 7 so was on this morning. Asking on site many users said same thing happens, they reboot and icons appear, sometimes reboot twice. Doesn't happen every day maybe 3 times a fortnight. Never happened with SBS 2011.

Whilst I am investigating, anyone else had this and any pointers ?

WSE 2016, Windows 10 fully up to date, happened before features updates. No device backups configured. Folder redirection running ( this was implemented for WSE 2016 ) Migrated from SBS 2011 which did not have folder redirection.

Thanks.


asked12/05/2019 08:45
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Mariette Knap

Hello Bill,

I assume the Desktop is redirected? Could it be that Offline access is disabled on that client?

Bill Swan

LOL.. Offline files are enabled... Holidays and another site issue not checked on client but they haven't said any more.


replied 12/28/2019 16:38
Last Activity 12/28/2019 16:38

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